Provide technical support on specialized telecommunications systems and public safetyproduct applications. Troubleshoot Motorola's software driven electronics, provision communication system infrastructure, perform optimization of RF and Broadband architecture including legacy analog, advanced digital P25 and data infrastructure. Maintain, optimize, test, support and docu

Major Incident Management for Push to Talk Carrier Customers. Act as a Customer Success Leader for Carrier Customers during Incidents Manage escalations as needed. Builds Trust and Transparency with Customers. Work with Carrier Customers to develop a proactive individual Customer Success plan including establishing critical goals and key performance indicators. Drive Call

of the Senior Technical Trainer include but are not limited to This position reports directly to the Senior Manager of the Vehicle Image & Intelligence team, situated within the Mobile Video Department. This is a virtual location position (work from home), but the position will be assigned a geographical area within the continental United States for which they will be resp

Able to lift objects up to 50 lbs. and basic mechanical assembly skills for equipment demos Ability to reliably travel throughout the assigned territory, sometimes with minimal notice The Sales Engineer shall have the responsibility to cover the following territory Maryland, Delaware, Northern Virginia, additional territories as assigned 50 70%+ travel primarily within yo

Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc

This role is responsible for delivering on MSI's Maintenance Agreement by coordinating with the local service provider in all maintenance activities and growing MSI's role in providing additional services for the customer. The System Manager/Technical Consultant's responsibilities include but are not limited to Manage and lead day to day activities in meeting MSI's contra

Our Professional Service Specialist (PSS) works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. The PSS have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about our pro

include the optimization and support of complex mission critical communication systems. Provide technical support for specialized systems and applications, including troubleshooting software driven electronics and optimizing RF and Broadband architecture. Maintain, optimize, test and document complex communications systems. Program, configure, test, and document complex mi

Is responsible for managing Application Services projects inclusive of new services introduction, new product / releases introduction and on boarding new customer. Presents project status to all levels of the organization (VP level and above). Develops project charters and statements of work (SOW) and obtains project sponsor/stakeholder buy in for project initiation. Defi

include providing administrative support to the Program and Program personnel, Director of DoD Sustainment Services and Program Manager. Provide conference call support, setup, logistics, note taking, uploading reports into company and government systems. Read and understand contracts and contract requirements. Provide administrative support to the team and management Prov

Designing Firmware for Electronics Create driver level and higher firmware in Assembly or C, for 8 bit and higher microprocessor based electronics using basic operating systems and RTOS. The microprocessor firmware will interface with memories, SPI, I2C, Ethernet, RS 485 and other similar peripherals. Designing Software for Electronics Create application level software, u

Design and develop cutting edge real time software for DSP algorithms and Low Level device drivers to be used in wireless products. Work in a global environment teams in 3 continents to develop software algorithms that will be used in all Motorola public safety wireless products globally. Work on cutting edge real time processors and use new software tools to develop real

of the Account Executive include but are not limited to Responsible for sales, strategic account planning and overall relationship management for a number of size specific "target" customers in the state of Georgia Develop and implement a comprehensive sales plan for each "target" account and/or geography and their buying centers, covering the full portfolio of Motorola pr

of the CommandCentral AWARE Regional Software Specialist include but are not limited to Provides tailored technical customer operations support and consulting for customers' CommandCentral AWARE system, related services and interfaces Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance Work virtually with or tr

Post sale installation, optimization, maintenance and management of highly technical mission critical communication systems. Focus on maintaining optimal performance levels across an integrated system while taking a pro active approach to system level alarms/errors. Perform system hardware and software installation and optimization including advanced troubleshooting skill